Privacy Policy

Effective date: 22 June 2026

Catalogix ("Catalogix", "we", "us" or "our") provides software that helps retailers, wholesalers, importers and distributors compare supplier product files, clean catalogue data and export structured product information.

This Privacy Policy explains what information we collect, how we use it and what choices you have.

1. What this policy covers

This policy applies to information processed when you visit the Catalogix website, create or use a Catalogix account, upload supplier files for comparison or processing, or contact us for support or feedback.

2. Information we collect

We may collect account and organisation information such as your name, email address, password hash, organisation name, settings and preferences. We may collect supplier and catalogue information such as supplier names, metadata, uploaded CSV or XLSX files, extracted product data, field mappings, review items and export history. We may also process emails, in-app feedback, support requests, session and authentication data, browser and device information, and basic operational logs used to secure and operate the service.

3. What you should not upload

Catalogix is designed for supplier product and catalogue data. Do not upload customer, order, employee or payment data, sensitive personal data, or regulated or highly confidential personal information. You must ensure that you are allowed to use and share supplier files for your business operations.

4. How we use information

We use information to provide and operate Catalogix, process supplier files, compare catalogue versions and generate exports, maintain account access and security, respond to support requests, improve the product and comply with legal obligations.

5. Confidentiality of supplier files

We treat uploaded supplier files and derived product data as confidential business information. We use uploaded files only to operate, support and improve the service for the relevant customer account.

6. File storage and retention

Catalogix processes supplier files for comparison and cleanup; it is not intended to be a long-term archive for original source files. Keep your own copies of uploaded files. We retain data as reasonably necessary to operate the service, investigate issues and comply with legal obligations. Deletion may be requested through Settings or by contacting hello@catalogix.io.

7. Sharing information

We do not sell your information. We may share information with service providers that help operate Catalogix, including hosting, infrastructure and email providers. We may also disclose information where required by law or reasonably necessary to protect service security, rights or integrity.

8. Security

We use reasonable technical and organisational measures to protect information processed through Catalogix. No system is completely secure and we cannot guarantee absolute security. See the Security page for more information.

9. Your choices and rights

You may contact us to access your information, correct inaccurate information, request deletion of your account or organisation data, or ask how your information is used. Contact hello@catalogix.io.

10. Cookies and analytics

Catalogix uses cookies or similar technologies necessary to operate the service, maintain sessions and support security and functionality. With explicit consent, local storage may collect basic analytics such as page views and generic attribution. We do not use device fingerprinting or store raw IP addresses. See the Cookie Policy for details.

11. Third-party services

Catalogix may export structured CSV data for manual import into your systems. Review exported files and test them before use in a live system.

12. Changes to this policy

We may update this Privacy Policy. If we make material changes, we will update the effective date on this page.

13. Contact

Questions about this Privacy Policy may be sent to hello@catalogix.io.